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    Terms of sale

    Voici les mentions légales adaptées pour NailVital :


    Article 1 – Principles These general terms and conditions set out all obligations of the parties. As such, the buyer is deemed to accept them without reservation.

    These general terms and conditions of sale apply to the exclusion of all other conditions, including those applicable to in-store sales or through other distribution or marketing channels.

    They are accessible on the NailVital website (nailvital-pro.com) and shall prevail, where applicable, over any other version or contradictory document.

    The seller and the buyer agree that these general terms and conditions exclusively govern their relationship. The seller reserves the right to modify these terms and conditions from time to time, which shall become applicable as soon as they are published online.

    If any sales condition is missing, it shall be governed by the practices in force in the French distance selling sector.


    Article 2 – Content These general terms and conditions define the rights and obligations of the parties within the framework of the online sale of products offered by the seller to the buyer via the NailVital website (nailvital-pro.com).

    They apply exclusively to purchases made on the website and delivered only within mainland France.


    Article 3 – Pre-contractual Information The buyer acknowledges having received, prior to placing the order and concluding the contract, these general terms and conditions of sale and all information provided for under Article L.221-5 of the French Consumer Code, in a clear and understandable manner.

    This information notably concerns:

    • The essential characteristics of the device;
    • The price of the device and/or the method used to calculate it;
    • Any additional transport, delivery, or postage costs where applicable;
    • Information relating to the seller's identity (postal and electronic contact details and business activity);
    • Legal guarantees and the conditions for their implementation.

    Article 4 – Orders The buyer may place an order online using the catalog available on the website, through the form provided for this purpose, subject to product availability.

    The buyer will be informed of any unavailability of an ordered product.

    For the order to be valid, the buyer must accept these Terms and Conditions by checking the designated box. The buyer must also provide a delivery address, select a delivery method, and validate a payment method.

    The sale shall be considered final:

    • After the seller sends an order confirmation email, and
    • After full payment has been received by the seller.

    Any order implies acceptance of the prices and descriptions of the available products.

    In the event of a problem (payment refusal, incorrect address, etc.), the seller reserves the right to block the order until the issue is resolved.

    For any questions relating to order tracking, the buyer may contact the seller by email at: hello.nailvital@gmail.com


    Article 5 – Electronic Signature Providing a bank card number and final confirmation of the order constitute proof of the buyer's agreement, payment obligation, signature, and express acceptance of all operations carried out.

    In the event of fraudulent use of their bank card, the buyer must immediately inform the seller at: hello.nailvital@gmail.com


    Article 6 – Order Confirmation The seller will confirm the buyer's order by email.


    Article 7 – Proof of Transaction The computerized records kept by the seller under reasonable security conditions shall constitute proof of communications, orders, and payments between the parties.


    Article 8 – Product Information The products governed by these Terms and Conditions are those listed on the NailVital website and indicated as sold and shipped by the seller, subject to availability.

    The NailVital device descriptions and photographs are as accurate as possible but are not contractually binding.


    Article 9 – Prices The seller reserves the right to modify prices at any time while undertaking to apply the rates in force at the time the order is validated.

    Prices are indicated in euros, all taxes included (VAT included). Delivery charges are specified before order validation.


    Article 10 – Payment Terms Any order implies an obligation to pay.

    Payment is made by bank card through the secure payment system implemented by the website's payment provider.

    The seller reserves the right to suspend or cancel any order in the event of non-payment or an ongoing dispute.


    Article 11 – Availability – Refund – Contract Termination In the event of product unavailability, the buyer will be informed and may request a refund or exchange.

    If delivery does not occur within 65 days after payment (excluding address errors), the buyer may request a full refund.


    Article 12 – Delivery Products are delivered to the address provided by the buyer during the order process.

    Indicative timeframes:

    • Preparation: 1–2 business days after order validation
    • Delivery: 1–2 business days (excluding preparation time)

    The buyer must check the condition of the package upon receipt and report any anomalies.


    Article 13 – Delivery Errors Any complaint must be submitted within 14 days following delivery by email to: hello.nailvital@gmail.com


    Article 14 – Legal Guarantees In accordance with Articles L.217-4 and following of the French Consumer Code, the buyer benefits from the legal guarantee of conformity (2 years) as well as the warranty against hidden defects (Articles 1641 and following of the French Civil Code).


    Article 15 – Right of Withdrawal The buyer has a period of 30 days from receipt of the product to exercise their right of withdrawal and return the NailVital device, complete and in perfect condition.

    Note: For hygiene reasons, the device cannot be returned if it has been used and the protective seal has been removed.


    Article 16 – Force Majeure Any unforeseeable, irresistible, and external event preventing the normal execution of the contract shall constitute force majeure (strike, natural disaster, pandemic, logistical blockage, etc.).


    Article 17 – Intellectual Property The content of the nailvital-pro.com website remains the exclusive property of NailVital. Any reproduction is strictly prohibited.


    Article 18 – Protection of Personal Data The data collected are necessary for processing orders.

    In accordance with the GDPR, the buyer has the right to access, rectify, delete, object to, and transfer their personal data by writing to: hello.nailvital@gmail.com


    Article 19 – Partial Invalidity If any provision of these Terms and Conditions is declared void, the remaining clauses shall remain applicable.


    Article 20 – Non-waiver The seller's failure to invoke a breach by the buyer shall not constitute a waiver of the right to invoke it at a later date.


    Article 21 – Headings The headings of the articles have no contractual value.


    Article 22 – Contract Language These Terms and Conditions are drafted in French. In the event of translation, only the French version shall prevail.


    Article 23 – Mediation In the event of a dispute, the buyer may resort to a consumer mediator or any alternative dispute resolution method.


    Article 24 – Applicable Law These general terms and conditions are governed by French law.


    Article 25 – Standard Withdrawal Form For the attention of: NailVital Email: hello.nailvital@gmail.com Website: nailvital-pro.com

    I hereby notify you of my withdrawal from the contract concerning the sale of the following goods:

    Ordered on: …

    Received on: …

    Consumer's name: …

    Consumer's address: …

    Date: …

    Signature (only in the case of a paper version): …