Refund policy

30-Day Return Policy We offer a 30-day return policy from the date your order is delivered. If you are not satisfied with your purchase, you may request a return within 30 days of receiving your order.

Return Shipping Costs

• Return shipping costs for refund requests are the responsibility of the customer.
• Original shipping fees are non-refundable.

Device Exchange We offer free exchanges if you received a defective or incorrect device. If there is an issue with your order, we will cover all exchange shipping costs and send you a replacement at no additional charge.

Return Conditions To be eligible for a return:

• The item must be returned within 30 days of delivery.
• The product must be in its original condition and packaging.
• Proof of purchase or order number is required.

We reserve the right to refuse returns that do not meet these conditions.

How to Request a Return or Exchange To start a return or exchange request, please contact our support team at: hello.nailvital@gmail.com

Please include:

• Your order number
• The reason for your request
• Photos if applicable

Refund Processing Once your return is received and inspected, your refund will be processed to the original payment method. Please allow several business days for your bank or payment provider to process the refund.